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Frequently asked questions
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No. Phoenix Medical Group of Florida is a self-pay medical practice. We do accept all major credit/debit cards, in addition to HSA/FSA payments. This allows us to provide transparent pricing, longer appointments, and personalized care without insurance restrictions. We can provide receipts for you to submit to your insurance company by request.
A telehealth visit with Phoenix Medical Group is a real-time audio call or video call with your certified provider. This visit can be done from your couch, during your lunch break or in the evening when it is most convenient for you. You will receive high-quality care that is comprehensive and tailored to your needs. No need to take off work, drive to your doctor's office. If your provider needs to order any scripts, labs or radiology exams they will be sent in electronically. This online appointment offers many services like primary care, acute care, weight management, and hormone optimization, all done with the same care as an in-person visit.
At Phoenix Medical Group of Florida, we are proud to offer a wide range of medical appointments through our telehealth platform, including primary care, acute care, weight management consultations, and hormone optimization. It's important to note that not all appointment types are suitable for telehealth. A medical provider will conduct an initial assessment of your specific care needs to determine the most appropriate level of care for you. While telehealth can effectively address many health issues, certain conditions may require in-person visits for a more thorough evaluation and treatment. Rest assured, our team is committed to ensuring you receive the highest standard of care tailored to your needs.
Phoenix Medical Group uses a HIPPA compliant, encrypted platform with advanced security measures to protect your privacy. The telehealth visit may be recorded including text messages, audio calls or video visits. It may be used for documentation of your visit or for quality and training purposes. Your information will never be shared, sold or used for any other purpose than this. Our telehealth platform is held to the same privacy standards as an in-office appointment or a hospital visit.
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